Meet the Paxem Team
Paxem’s employees go above and beyond for every family we help. They work tirelessly and professionally to make sure our client’s goals are met quickly and efficiently. Not only are they supportive, but they are truly kind and wonderful humans. The Paxem team is remarkable!
Jennifer Prell, SMM-C
President and Founder
Jennifer Prell, SMM-C, Dementia Reality Specialist, is the President and founder of Paxem,. In 2022 Jennifer was presented the Margit Novack Award for Excellence in Senior Move Management by NASMM. This award is only given to one person annually who supports others and has high quality standards. Jennifer is also the president and founder of Elderwerks Educational Services, a not-for-profit 501C3 corporation that offers complimentary assistance to seniors and their families. The core services include senior living coordination, advocacy, and education on aging topics.
She is a member of Leading Age Illinois, President of Continuity of Care Lake/McHenry Chapter, a founding member of the Mainstreet Organization of Realtors Senior Service Committee, and a NASMM Board Member. Jennifer has been on several radio programs, featured on WGN News, NBC News, 2022 Entrepreneurial Excellence Award Winner in Regional Spirit by the Daily Herald Suburban Business, 2019 OWL (Outstanding Woman Leader) award winner by the Barrington Chamber of Commerce for mentorship and has taught hundreds of classes for consumers and professionals.
Jennifer believes that education and planning can help alleviate stress and prepare for unforeseen circumstances. Helping others is an important aspect to her life.
It is such a rewarding thing to see a smile and the relief on people’s faces after we have helped them move or just help them in organizing their belongings. It is never boring, as every day brings new challenges. The individuals with which I work make this job truly enjoyable.
After years of working in healthcare, and personally dealing with senior transitions, Heidi found her calling and knew she wanted to work directly with older adults! A Chicago native, from the Wheeling and Barrington suburbs, and the mom of three boys, 21, 20, and 12, she spends her spare time volunteering with Celebrate Recovery.
With Paxem since 2021, Heidi has a natural affinity for working with seniors and their families. She treats them as her own family, with patience and kindness.
I moved to Chicago from my home town of Milwaukee over a decade ago when I started my career at Hyatt Hotels. That's where I noticed my love for interior design, while launching hotel brands. I've worked on properties in New York, DC, Hawaii, Puerto Rico and more! I'm ASP accredited and certified with IAHSP through Staged Homes. I have a keen eye for detail and accessorizing spaces is my favorite part of this job!
I have been in design for over 30 years, I've owned a trade showroom, and held a spot on the board of the Harper Interior Design Association. I constantly held workshops and discovered my greatest joy is in helping others learn. I love the relationships I've built working with my clients. Helping the estate sale division merchandise and showcase items for sale is quite fun!
I enjoy helping people in a time of their lives when they are starting a new chapter. Whether they are downsizing, organizing, or moving it is always different, a new adventure every day! When I am not working, you can find me exploring the outdoors, spending time with my family, and shopping for other people!
It is often very stressful and overwhelming when someone is downsizing, relocating and selling their parents’ home. I love to make that transition for people more relaxed, worry-free and enjoyable. It is very rewarding to see the progress we make and to see how grateful people are.
Since I was a little girl, I've been aesthetically motivated, so much that the surroundings I'm in affect my mood. I'm an Accredited Staging Professional (ASP) and prior to coming to Paxem had my own design business. I have a passion for making spaces comfortable, appealing and inviting. I find good design uplifts everyone's spirit!